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Frequently Asked Questions - Our Quotes
- Q: What happens after I fill out and submit the Free Quote request form on your website?
- A: The information you provide us is recorded and transmitted to our qualifying team who are available to assist clients from 8:00AM to 6:00PM Monday through Friday. We make every attempt to contact you within 12 hours and book the appointment for your site visit within 3 to 5 days from first contact.
- Q: How long does it take to get an quote?
- A: Our estimate process is completed during an on-site consultation with all of the property owners and decision makers. Many of our projects have multiple job scopes and an accurate quote can only be obtained by accurately measuring the job site, getting complete input from all interested parties (colors, textures, styles, area covered, etc.). Most appointments take between 60 to 90 minutes.
- Q: If I enter my phone, email and address into the Free
Quote Form will you add me to any phone or mailing lists?
- A: No. We do follow up with clients to schedule quotes and services and to ensure our service has met your needs. We do not and never will sell or rent our customer list with any other parties. You may request to be removed from our list at any time.
- Q: I want a service that isn't listed on your Free Quote form. Do you perform more services?
- A: Yes. We perform more home improvement services
than are listed on the form. Simply tell us what type of
service you seek and we'll let you know if we can help.
- Q: I'm not available during the times shown in the
Preferred time of quote choices. Can I schedule my estimate
for another time?
- A: Yes. We understand that clients have busy
schedules too and we are flexible in the days and times
estimates can be performed. Let us know when you're
available and we'll do our best to meet your needs.
- Q: Does an estimator need to visit my home to
provide a quote?
- A: Yes. We take pride in providing accurate and
affordable quotes you can count on. Every project has
unique aspects that require a visit to the site where our
estimators can take careful measurements and assess the exact
needs of the job.
- Q: Who should be at home when the estimate is performed?
- A: The home owner or owners. Your estimator will provide product and service options, important choices which only the owner(s) can choose from. We cannot provide a quote if only minors, neighbors, or friends are available.
